FAQ – Frequently Asked Questions

Help & Answers

Frequently Asked Questions

Here you’ll find quick answers to the most important questions about BusyBees, tasks, memberships and your profile.

Frequently Asked Questions zu BusyBees

💡 General

What is BusyBees?

BusyBees is a platform that connects people in their local area for small jobs, flexible support and paid help. If you need a helping hand, you can simply post a task. If you want to earn extra money by helping others, you can find suitable tasks near you.

Which countries and languages is BusyBees available in?

BusyBees is currently available in Austria, the Czech Republic and Slovakia. The platform is available in German, English, Slovak and Czech. More countries and languages are coming soon.

How does the platform work?

Once you’ve signed up, you can post tasks for free – for example, for household or garden work, DIY jobs, tutoring or virtual support. You can also browse tasks posted by other users. You only need a paid membership when you want to apply for a task.

If you want to take on tasks yourself, you can browse available jobs and apply with a suitable BusyBees Active Membership. This makes it easy for BusyBees to connect clients and Bees.

Do I need to sign up?

Yes. You need a user account to actively use BusyBees.

Do I need a membership?

If you only want to post your own tasks, a free account is all you need.

If you want to apply for tasks and take on jobs yourself, you need a paid BusyBees Active Membership.

Is there an app?

There isn’t a BusyBees app yet, but one is planned.

💳 Costs & Memberships

How much does it cost to post a task?

Creating and posting your own tasks on BusyBees is always free.

How much does it cost to take on tasks?

If you want to apply for tasks and take on jobs yourself, you can choose from four BusyBees Active Memberships:

Active 11 month · €14.90 / month
Active 33 months · €9.90 / month
Active 66 months · €6.90 / month
Active 1212 months · €4.90 / month
Which membership is right for me?

That depends on how long you want to actively use BusyBees. Active 1 has the shortest minimum term. If you plan to use BusyBees for longer, Active 3, 6 or 12 offer a lower monthly price.

All Active Memberships let you apply for tasks, take on jobs and, of course, post your own tasks too.

Can I change or cancel my membership?

You can manage and cancel your membership in your profile:

Profile → Edit Profile → Cancel Membership

If you want to switch to a different Active Membership, you can choose a new term once your current membership has ended.

Cancel your BusyBees membership in your profile

👤 Sign-up & Profile

How do I sign up for BusyBees?

Click “Sign Up” in the top-right menu.

You can sign up with your email address or simply use Google or Apple.

Once you’ve signed up, you can post tasks for free – for example, for household or garden work, DIY jobs, tutoring or virtual support. You can also browse tasks posted by other users.

If you sign up with your email address, you’ll choose a username and password. Your password must be at least 8 characters long and include at least one lowercase letter, one number and one special character.

Can I post and take on tasks with the same profile?

Yes. With one BusyBees profile, you can both post your own tasks and take on tasks from other users. You need a BusyBees Active Membership to apply for tasks.

How can I edit or delete my profile?

Log in and open “Edit Profile” via the profile icon. There you can update your details.

If you want to delete your profile completely, cancel your membership. Once your membership has ended, your account will be deleted automatically.

🧑‍🔧 For Clients

How do I post a task?

Log in and select “New Task” from “My Tasks” on the homepage or in your profile. Choose the appropriate category and add a description, date or time period, location and budget. You can also add images.

You can find detailed step-by-step instructions on our Help page.

How much should I offer for my task?

That depends on the type, scope and duration of the task. Offering fair and realistic pay increases your chances of receiving suitable applications. If you’re unsure, you can enter what the task is worth to you – Bees can make you a counteroffer in the task chat.

Do I need to set an exact price?

You can set a fixed price or an estimated budget. Bees can then make you a counteroffer. The clearer your details are, the easier it is to estimate the amount of work involved.

Can I post several tasks at the same time?

Yes. You can post several tasks at the same time and edit or delete your active tasks under “My Tasks”.

Who can see my task?

Your task is visible to BusyBees users looking for suitable jobs. Bees can find your task through the relevant category or search.

How long does it take to receive applications?

That depends on your task, your area and current demand. A clear description and fair pay increase your chances of receiving suitable applications quickly.

Can I reject an application?

Yes. If an application isn’t a good fit for your task, you can reject it and wait for more applications.

When and how do I pay for my task?

You arrange payment directly with each other. We recommend agreeing on the payment method, amount and timing before the task begins.

Couldn’t find your question?

Just send us a message. We’ll be happy to help you personally.

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